The management of persons who have a mental illness or mental disorder, or who exhibit behaviours of community concern may involve a response by multiple agencies, including NSW Health and NSW Police Force. The Memorandum of Understanding has been developed by NSW Health and NSW Police Force to establish a clear framework for agencies involved in the management of such situations.

The Memorandum of Understanding commits agencies involved to work in cooperation to promote a safe and coordinated system of care and transport, and clearly defines the roles of each of the agencies at major points of the process from initial contact through assessment, care and follow up.

Extensive consultation has occurred during the process, including the Urgent Response and Transport Senior Officer’s Group for Mental Health, NSW InterDepartmental Committee for Mental Health, the Mental Health and Drug and Alcohol Office, NSW Health Legal Branch, Ambulance Service of NSW, Area Health Services, NSW Emergency Care Task Force, Rural Critical Care Network and NSW Police Force.

Successful implementation and operation of the Memorandum of Understanding will require a commitment from all agencies to work cooperatively to develop local protocols and procedures which address local needs and resource availability, and the provision of ongoing education to agency staff.

Source: NSW Police Online | Mental Health