1. Overview of injury management concepts
2. Components of an employers Return to Work program
3. Role of the Return to Work Coordinator
4. Working with key players, e.g. doctors & rehabilitation providers
5. Role of the insurer, including insurance arrangement and claims procedures
6. Benefits for injured workers
7. Developing a RTW plan, including identifying suitable duties & case study work
8. Dispute prevention & resolution
9. WorkCover resources and further reading
10. Assessment Activity